September 27, 2023

Can I Return My Items?


We want you to adore the pieces you receive from us, just as much as we delight in creating them. However, if, for any reason, your order doesn't meet your expectations, we offer a 30-day return window. This means you have 30 days from the date of your purchase to initiate a return. Please find detailed return instructions at the end of this article. For further information u can check our Return Policy.


We understand the hesitations that come with online shopping, and we're here to ease them. If, for any reason, a piece isn't quite what you expected, you can return it within 30 days, as long as the item(s) remain in their original condition. Here are a few exceptions to this rule:

  • Items marked as 'Final Sale' are non-returnable.
  • Personalized items cannot be returned.
  • Items discounted by 30% or more are also non-returnable.

To receive a full refund on eligible returns, all items must be returned to us unworn, unused, and in the same condition as when you received them. If an item is returned to us damaged, worn, or in an unsuitable condition, we won't be able to process a refund. Please note that we inspect all items upon return to ensure they meet these conditions.



please contact our support team here

September 27, 2023

How Do I Return My Items?

Returning items to Brilitnon is straightforward. To start the process, please follow these simple steps:

Contact Our Support Team:

Before initiating your return, reach out to our customer support team at They will guide you through the return process and provide essential details.

Package Your Items Securely:

Securely package the item(s) you're returning. If possible, use the original product packaging. Ensure that all items are in good condition and include all necessary paperwork, parts, and accessories.

Arrange Shipping:

You are responsible for the cost of returning the product. Choose a shipping method that suits your needs and budget. Please make sure the package is properly insured and can be tracked.

Address your return package to our designated return facility:

Warehouse Address:
Nextsmartship (zhixuanyuncang)
Contact Person: Nextsmartship (zhixuanyuncang)
DBS Logistics Center, Building A, 6 East Heng Road, Liaocha Road, Liaobu Town, Dongguan City, Guangdong Province
Zip code: 523880
Tel: 18128567051

Refund Process:

After we receive your return, we'll inspect the items to ensure they meet our return criteria. We will then notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed. The credit will be automatically applied to your original payment method within up to 10 working days. Our customer support team is here to assist you throughout the return process. If you have any questions or need clarification, please don't hesitate to reach out.


    please contact our support team here


    About Us

    Brillinton LLC is a luxurious American brand specializing in creating technology accessories that combine elegance and exclusivity. Our products are crafted from high-end materials and offer a variety of options to help our customers express their unique style and creativity.

    Orders & Delivery

    After dispatch, we'll send a tracking link via email or check in your Brilinton account. Tracking updates may take 24-48 hours.
    Once an order is placed, we are unable to make any changes to it, including the item, address, or shipping method. If an incorrect address is inputted, please contact the courier for assistance. However, please note that if an order goes missing due to an incorrect address input, we cannot issue a refund or replacement.
    Please be aware that when shipping goods internationally, there may be charges for Customs Duty. This fee is paid by the recipient and can vary depending on the country's regulations and the value of the goods. To ensure a smooth delivery process, we recommend contacting your local customs office for more information before placing your order.

    Returns & Refunds

    We want you to be completely satisfied with your purchase, so we offer a hassle-free return policy within 30 days of purchase. Please note that customized and discounted items are not eligible for return, and returned items must be unused and in their original packaging. Refunds will be processed within 10 days.

    Payments & Discounts

    We accept Paypal, Apple Pay, Visa, Mastercard, Discover, and American Express credit and debit cards.
    To ensure a smooth payment process, please double check that the information entered for your credit/debit card is accurate, including expiration date, CVV code, and billing address. If you continue to experience issues, please contact your bank or credit card company.
    Once we receive your returned items, we will process your refund within 7 to 14 business days. If you have any questions or concerns about your refund, please don't hesitate to contact our friendly customer support team for an update.

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