Brilinton
WORLDWIDE FREE SHIPPING
1 YEAR WARRANTY INCLUDED

BRILINTON LEGAL CENTER

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December 13, 2022

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STILL NEED HELP?

please contact our support team here

December 10, 2022

Contact Us

How Can I Contact You

Hopefully, you'll find the answer you need from one of the articles we have on our help centre, but if you need a little help or just want to say hello, click the chat icon found at the bottom right of this page for a quicker response.

Please only send ONE MESSAGE AT A TIME. Don't worry, our team will be in contact as quickly as we can.

*Please also get in touch through ONLY ONE method of contact as contacting through multiple channels for the same query may delay response times for you and other customers.


Why Don't You Have Phone Number?

we do not have a call centre and we're not set up to handle high volumes of phone calls.

Brilinton brand was built online, including our customer support. Though you may receive an automated response every once in a while, all channels are manned by human staff who are eager to help you out, quickly and efficiently.


How Do I Contact You By Email?

If you like to email us, please contact the following: support@brilinton.com

You can expect a reply within 24 hours, except during busy sale periods, which may take slightly longer.

For a faster response though, we do encourage you to click our Chat Icon at the bottom right hand corner of your screen.

STILL NEED HELP?

please contact our support team here

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About Us

Brillinton LLC is a luxurious American brand specializing in creating technology accessories that combine elegance and exclusivity. Our products are crafted from high-end materials and offer a variety of options to help our customers express their unique style and creativity.

Orders & Delivery

After dispatch, we'll send a tracking link via email or check in your Brilinton account. Tracking updates may take 24-48 hours.
Once an order is placed, we are unable to make any changes to it, including the item, address, or shipping method. If an incorrect address is inputted, please contact the courier for assistance. However, please note that if an order goes missing due to an incorrect address input, we cannot issue a refund or replacement.
Please be aware that when shipping goods internationally, there may be charges for Customs Duty. This fee is paid by the recipient and can vary depending on the country's regulations and the value of the goods. To ensure a smooth delivery process, we recommend contacting your local customs office for more information before placing your order.

Returns & Refunds

We want you to be completely satisfied with your purchase, so we offer a hassle-free return policy within 30 days of purchase. Please note that customized and discounted items are not eligible for return, and returned items must be unused and in their original packaging. Refunds will be processed within 10 days.

Payments & Discounts

We accept Paypal, Apple Pay, Visa, Mastercard, Discover, and American Express credit and debit cards.
To ensure a smooth payment process, please double check that the information entered for your credit/debit card is accurate, including expiration date, CVV code, and billing address. If you continue to experience issues, please contact your bank or credit card company.
Once we receive your returned items, we will process your refund within 7 to 14 business days. If you have any questions or concerns about your refund, please don't hesitate to contact our friendly customer support team for an update.
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