Privacy Overview
Purpose
This Privacy Policy explains how Brilinton collects, uses, discloses, stores, and protects personal information when you visit brilinton.com, place an order, create an account, contact us, interact with marketing, or otherwise use Brilinton services.
Brilinton operates this store and website to provide products, support, order fulfillment, product guidance, communications, security, marketing, and related services.
Who We Are
For purposes of this Privacy Policy, “Brilinton,” “we,” “us,” and “our” refer to Brilinton LLC. For privacy-related questions or requests, contact us at support@brilinton.com.
Relationship With Terms
If there is a conflict between this Privacy Policy and the Terms of Service, this Privacy Policy controls with respect to the collection, processing, use, and disclosure of personal information.
Legal Rights Preserved
This Privacy Policy does not limit rights you may have under applicable privacy, consumer protection, or data protection laws.
Personal Information We Collect
Information You Provide
We may collect information you provide directly, including name, email address, phone number, billing address, shipping address, account details, order information, payment-related details, support messages, returns information, product preferences, and any information included in communications with us.
Order And Transaction Information
We may collect information about products viewed, added to cart, purchased, returned, exchanged, cancelled, reviewed, or saved, as well as order history, payment confirmation, shipping status, return status, and customer support records.
Device And Usage Information
We may collect information about your device, browser, network, IP address, identifiers, pages viewed, links clicked, referring pages, search activity, session behavior, cart activity, and interactions with the website.
Communications
If you contact Brilinton by email, chat, form, social media, or other channel, we may collect and retain the content of the communication, attachments, images, videos, order details, and related metadata needed to respond and maintain records.
Payment Information
Payments are processed by third-party payment providers. Brilinton does not store full payment card numbers. We may receive payment status, billing details, payment method type, fraud indicators, and transaction information necessary to process and support orders.
Sources Of Personal Information
Directly From You
We collect personal information directly from you when you use the website, place an order, create an account, subscribe, contact support, request a return, submit a review, or otherwise provide information.
Automatically Through The Website
We collect certain information automatically through cookies, pixels, tags, scripts, logs, analytics tools, advertising identifiers, and similar technologies when you use the website.
From Service Providers
We may receive personal information from service providers that help operate the store, including Shopify, payment processors, fraud prevention providers, fulfillment partners, shipping carriers, tracking tools, email and messaging providers, analytics platforms, advertising platforms, customer support tools, and website performance tools.
From Partners Or Third Parties
We may receive information from marketing partners, advertising platforms, social media platforms, affiliate or referral sources, data tools, or other third parties where permitted by law.
How We Use Personal Information
Orders And Fulfillment
We use personal information to process payments, confirm orders, prepare shipments, arrange delivery, provide tracking, process returns, manage exchanges, handle refunds, and provide order-related communications.
Customer Support
We use personal information to respond to questions, review support history, resolve order issues, evaluate product concerns, manage warranty or repair requests, and provide service updates.
Account And Store Functionality
We use personal information to create and manage accounts, remember preferences, maintain wishlists or carts where available, authenticate users, and provide website functionality.
Security And Fraud Prevention
We use personal information to detect, investigate, and prevent fraud, abuse, chargeback abuse, unauthorized transactions, malicious activity, security incidents, and violations of our policies.
Marketing And Advertising
Where permitted, we use personal information to send marketing communications, show advertising, measure campaign performance, personalize content, improve relevance, and understand how clients interact with Brilinton.
Analytics And Improvement
We use personal information to analyze website performance, product interest, navigation, search, checkout behavior, support needs, and service quality so we can improve Brilinton products, content, and operations.
Legal And Compliance
We use personal information to comply with legal obligations, tax and accounting rules, customs and shipping requirements, fraud prevention duties, dispute resolution, enforcement of terms, and valid legal requests.
Cookies And Similar Technologies
What We Use
Brilinton and its service providers may use cookies, pixels, tags, scripts, local storage, and similar technologies to operate the website, remember preferences, support checkout, analyze performance, measure advertising, and improve services.
Essential Cookies
Some technologies are necessary for store operation, security, checkout, cart functionality, account access, and fraud prevention. The website may not function correctly without them.
Analytics And Advertising Cookies
Where permitted, analytics and advertising technologies may be used to understand website behavior, measure campaigns, build audiences, personalize ads, and improve marketing performance.
Choices
You may be able to manage cookies through browser settings, Shopify privacy controls, consent tools, advertising opt-out tools, or regional privacy mechanisms. Blocking some technologies may affect website functionality.
How We Disclose Personal Information
Shopify
Brilinton’s online store is powered by Shopify. We disclose personal information to Shopify so Shopify can provide hosting, checkout, payment, security, analytics, fraud prevention, storefront, and other commerce services.
Service Providers
We may disclose personal information to service providers that perform services for us, including payment processing, fraud prevention, fulfillment, shipping, tracking, customer support, email, SMS where used, analytics, advertising, cloud storage, website tools, and technical operations.
Shipping And Fulfillment Partners
We may disclose personal information to fulfillment partners, warehouses, logistics providers, customs brokers, shipping carriers, and tracking services to prepare, ship, deliver, return, investigate, or support orders.
Marketing And Advertising Partners
Where permitted, we may disclose or make available certain information to marketing and advertising partners to provide, measure, and improve advertising and promotional communications.
Legal, Safety, And Business Reasons
We may disclose personal information to comply with applicable law, respond to valid legal process, enforce our terms, protect rights and safety, prevent fraud, investigate misuse, resolve disputes, or support a business transaction such as merger, restructuring, financing, sale, or transfer of assets.
With Your Direction Or Consent
We may disclose information when you direct us to do so, request a service, use a third-party integration, interact with social features, or otherwise consent.
Shopify Relationship
Shopify Services
Shopify provides commerce infrastructure used by Brilinton, including storefront, checkout, payment-related services, security, fraud prevention, analytics, and other services.
Shopify Processing
Information submitted to or collected through the store may be transmitted to and processed by Shopify and its service providers. Shopify may process information as a service provider to Brilinton and, for certain enhanced commerce features, under its own privacy practices.
Shopify Privacy Resources
To learn more about how Shopify processes personal information and privacy rights related to Shopify services, you may visit Shopify’s privacy resources at https://www.shopify.com/legal/privacy and Shopify’s privacy portal at https://privacy.shopify.com/.
Marketing And Privacy Choices
Email Marketing
If you subscribe to marketing emails, you may unsubscribe using the link included in marketing messages. Even if you opt out of marketing, Brilinton may still send non-marketing communications related to orders, accounts, support, security, legal notices, or transactions.
Targeted Advertising
Depending on where you live, you may have the right to opt out of sale, sharing, targeted advertising, or certain profiling activities. Where available, you may exercise this through Brilinton’s data sharing opt-out page at /pages/data-sharing-opt-out or through applicable browser or device controls.
Global Privacy Control
Where required by applicable law and technically feasible, Brilinton may treat a recognized Global Privacy Control signal as an opt-out request for the browser or device sending the signal.
Do Not Track
Some browsers may send “Do Not Track” signals. Except where required by law or implemented through recognized privacy mechanisms, Brilinton may not respond to every such signal in the same way.
International Transfers
Processing Locations
Brilinton, Shopify, and service providers may process, store, or transfer personal information in the United States, Canada, Europe, China, or other countries where Brilinton or its service providers operate.
Transfer Safeguards
Where required, transfers of personal information may rely on recognized transfer mechanisms, contractual protections, adequacy decisions, or other safeguards permitted by applicable law.
Local Law Differences
Privacy protections and government access rules may differ between countries. By using the services, you understand that personal information may be processed outside your country of residence where permitted by law.
Retention And Security
Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain records, comply with legal obligations, resolve disputes, enforce agreements, support tax and accounting requirements, and prevent fraud.
Security Measures
We use administrative, technical, and organizational measures designed to protect personal information. However, no system, transmission, or storage method is completely secure, and we cannot guarantee perfect security.
Client Responsibility
You are responsible for maintaining the confidentiality of account credentials and for using secure channels when communicating sensitive information.
Children’s Privacy
Not Intended For Children
The website and services are not intended for children or for individuals below the age of majority in their jurisdiction.
No Knowing Collection
We do not knowingly collect personal information from children under the age required by applicable law. If a parent or guardian believes a child has provided personal information to Brilinton, they may contact us to request deletion where required.
Your Rights And Choices
Available Rights
Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, objection, withdrawal of consent, or opt out of sale, sharing, targeted advertising, or certain profiling activities.
Request Process
You may exercise available rights by contacting Brilinton at support@brilinton.com or by using privacy tools made available on the website.
Verification
We may need to verify your identity before processing a privacy request. We may request information sufficient to confirm that you are the person whose information is the subject of the request.
Authorized Agents
Where applicable law allows authorized agents, we may require proof of authorization and may still require you to verify your identity directly.
No Discrimination
Brilinton will not discriminate against you for exercising privacy rights, but some services may not be available if certain information cannot be processed.
Complaints, Updates, And Contact
Complaints
If you have concerns about how Brilinton handles personal information, contact us first so we can review and respond. Depending on where you live, you may also have the right to contact a data protection authority or privacy regulator.
Policy Updates
Brilinton may update this Privacy Policy from time to time to reflect operational, legal, service, technology, or data practice changes. The updated version will be posted on the website with the applicable effective date where shown.
Contact
For privacy questions, requests, or complaints, contact Brilinton at support@brilinton.com.