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We have created this HELP CENTER to answer must of your questions , if you still want to talk with us, we are avaliable in few options, the best is our live chat!

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About Us

Brillinton LLC is a luxurious American brand specializing in creating technology accessories that combine elegance and exclusivity. Our products are crafted from high-end materials and offer a variety of options to help our customers express their unique style and creativity.

Orders & Delivery

How Do I Track My Order?

After dispatch, we'll send a tracking link via email or check in your Brilinton account. Tracking updates may take 24-48 hours.

I Want To Change My Order

Once an order is placed, we are unable to make any changes to it, including the item, address, or shipping method. If an incorrect address is inputted, please contact the courier for assistance. However, please note that if an order goes missing due to an incorrect address input, we cannot issue a refund or replacement.

Customes & Import Fees

Please be aware that when shipping goods internationally, there may be charges for Customs Duty. This fee is paid by the recipient and can vary depending on the country's regulations and the value of the goods. To ensure a smooth delivery process, we recommend contacting your local customs office for more information before placing your order.

Returns & Refunds

Can I Return My Items?

We want you to be completely satisfied with your purchase, so we offer a hassle-free return policy within 30 days of purchase. Please note that customized and discounted items are not eligible for return, and returned items must be unused and in their original packaging. Refunds will be processed within 10 days.

Payments & Discounts

Accepted Payment Methods

We accept Paypal, Apple Pay, Visa, Mastercard, Discover, and American Express credit and debit cards.

Why Was My Payment Rejected?

To ensure a smooth payment process, please double check that the information entered for your credit/debit card is accurate, including expiration date, CVV code, and billing address. If you continue to experience issues, please contact your bank or credit card company.

How long do refunds take to process?

Once we receive your returned items, we will process your refund within 7 to 14 business days. If you have any questions or concerns about your refund, please don't hesitate to contact our friendly customer support team for an update.

Contact

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About Us

Orders & Delivery

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