Brilinton
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1 YEAR WARRANTY INCLUDED

BRILINTON LEGAL CENTER

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March 20, 2023

Brilinton Warranty Coverage

Our products are manufactured with high-quality standards to ensure their durability and longevity. Moreover, we offer a warranty against any manufacturing defects to provide our customers with additional assurance of the quality of our products.

Note that our warranty does not cover:

  1. Normal wear and tear: Our watch warranty does not cover any cosmetic damage or normal wear and tear, such as scratches or dents on the watch case, bracelet, or crystal. These types of damages are considered to be part of the normal use of the watch and are expected over time.

  2. Water damage: Our cases come with a water-resistance rating that indicates the level of water exposure the cases can handle without damage. If a case is exposed to water beyond its rated limit, our warranty may not cover any resulting damage. It's important to note that even if a watch is rated as water-resistant, it is not completely waterproof, and exposure to water should be avoided whenever possible.

  3. Damage caused by misuse or abuse: Any damage caused by misuse or abuse of the case, such as dropping or banging the case on hard surfaces, is not covered by our warranty. We expect our cases to be used and cared for in a reasonable and responsible manner, and any damage resulting from improper use or handling is not eligible for warranty repair or replacement.

  4. Unauthorized repairs or modifications: If a case is repaired or modified by anyone other than an authorized service center or technician, any resulting damage or malfunction is not covered by our warranty. This includes replacing parts or attempting to repair the case on your own.

  5. Damage caused by extreme conditions: Our warranty does not cover any damage or defects caused by exposure to extreme temperatures, pressure. We recommend avoiding exposure to these conditions whenever possible to prevent damage to your case.

  6. Using the case in ways not recommended by the manufacturer: If a watch is used in a way that is not recommended by the manufacturer, any resulting damage or defects are not covered by our warranty. We strongly advise that our watches be used only for their intended purpose, and any deviation from this use may result in damage or malfunction.

  7. Routine maintenance: Our warranty does not cover routine maintenance, such as cleaning, or servicing. These tasks are the responsibility of the case owner and should be performed by an authorized service center or technician.

  8. Straps or bracelets: Our warranty only covers defects in the material or workmanship of the case itself, and does not extend to straps or bracelets. Damage to straps or bracelets is not covered by our warranty, and replacement or repair is the responsibility of the watch owner.
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January 7, 2023

Products Material

At our company, we take pride in using only the finest materials for our products. These materials go through rigorous testing and meet strict standards to ensure their quality and durability. We also have a thorough quality assurance process in place to carefully inspect each and every one of our products before they are released for sale, so you can be confident that you are getting a top-notch product when you purchase from us. We believe in delivering the best to our customers, and this commitment to excellence is reflected in everything we do.

What Type Of Stones Are U Using?
We are mainly using AAA Zirconia crystals.
AAA Zirconia crystals are made from dioxide, and is known for its high clarity and brilliance, The "AAA" grade is a designation used to indicate a high level of quality and clarity in the gemstone.

What Type Of Metal Are U Using?
Our watch cases are made from 316L stainless steel. 
The 316L stainless steel is a type of stainless steel that contains low carbon and is used in applications where corrosion resistance is important which makes it less prone to corrosion. It is also known for its durability and high strength-to-weight ratio.

What Is The Material Of The Straps?
  • Leather: Our leather products are made from genuine Italian cowhide, which is known for its durability and high-quality finish. The natural grains and variations in color give each piece a unique look and feel.
  • Metal: Our metal products are made using 316L stainless steel, which is a highly durable and corrosion-resistant material. It has a brushed finish that gives it a sleek and modern look.
  • Rubber: Our rubber products are made using synthetic rubber, which is a man-made material that is known for its flexibility and resistance to wear and tear. It is a versatile and practical choice for a wide range of products.
STILL NEED HELP?

please contact our support team here

January 7, 2023

About Our Products

Are Our Cases Compatible With Apple's Magsafe Charging Technology?
Yes, all of our cases have been designed to be fully compatible with MagSafe chargers. This means that you can charge your device with a MagSafe charger while the case is on, without any issues

Are The Watch Case Straps Interchangeable?
Yes, many of our watch cases come with a range of straps that can be easily swapped out to suit your personal style or needs. In the product description for each case, we list the specific straps that are compatible with it. This way, you can choose the strap that best matches your product and your preferences. Simply follow the instructions included with your case to change the strap and customize the look of your watch.

Is The Apple Watch Included With The Watch Case?
No, the Apple Watch is not included with our watch cases. Please note that our cases are designed to fit and protect the Apple Watch, but they do not include the actual watch itself. Our cases are meant to be an accessory to enhance and protect your Apple Watch, and are not intended to replace the watch itself.
STILL NEED HELP?

please contact our support team here

December 10, 2022

Product Instructions

How To Install The Watch Case?
Please check the instruction file u recived with your product, u can also check THIS VIDEO. for further help u can contact our Customer Service online or from HERE

How Do I Adjust The Strap?

U can see further information about this in HERE

STILL NEED HELP?

please contact our support team here

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About Us

Brillinton LLC is a luxurious American brand specializing in creating technology accessories that combine elegance and exclusivity. Our products are crafted from high-end materials and offer a variety of options to help our customers express their unique style and creativity.

Orders & Delivery

After dispatch, we'll send a tracking link via email or check in your Brilinton account. Tracking updates may take 24-48 hours.
Once an order is placed, we are unable to make any changes to it, including the item, address, or shipping method. If an incorrect address is inputted, please contact the courier for assistance. However, please note that if an order goes missing due to an incorrect address input, we cannot issue a refund or replacement.
Please be aware that when shipping goods internationally, there may be charges for Customs Duty. This fee is paid by the recipient and can vary depending on the country's regulations and the value of the goods. To ensure a smooth delivery process, we recommend contacting your local customs office for more information before placing your order.

Returns & Refunds

We want you to be completely satisfied with your purchase, so we offer a hassle-free return policy within 30 days of purchase. Please note that customized and discounted items are not eligible for return, and returned items must be unused and in their original packaging. Refunds will be processed within 10 days.

Payments & Discounts

We accept Paypal, Apple Pay, Visa, Mastercard, Discover, and American Express credit and debit cards.
To ensure a smooth payment process, please double check that the information entered for your credit/debit card is accurate, including expiration date, CVV code, and billing address. If you continue to experience issues, please contact your bank or credit card company.
Once we receive your returned items, we will process your refund within 7 to 14 business days. If you have any questions or concerns about your refund, please don't hesitate to contact our friendly customer support team for an update.
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