NON-RETURNABLE ITEMS The following items are not eligible for return: Personalized or customized products created specifically for a client. Limited editions and numbered releases where availability cannot be restored. Archive items offered at special pricing due to discontinued or end-of-cycle status. Final sale items clearly marked at the time of purchase. CONDITION OF PRODUCTS Products showing signs of wear, damage, or alteration will not be accepted. All packaging, documentation, and included accessories (such as straps, tools, or certificates) must be intact. Returns that fail to meet these standards will be refused. UNAUTHORIZED RETURNS Any return sent without prior approval from Brilinton Support will be refused and returned to the client at their expense. Clients must always contact Support to initiate and confirm a return before shipping the item. REFUSED DELIVERIES If a package is refused at delivery without prior approval, the order will be treated as an unauthorized return. Associated shipping, duty, and tax costs cannot be refunded.